Privacy and Cookie Policy
New Zealand Drug Foundation Te Puna Whakaiti Pāmaemae Kai Whakapiri is committed to protecting your privacy. This page outlines our policies and procedures for handling personal information. It applies to all websites owned and operated by the New Zealand Drug Foundation, including:
drugfoundation.org.nz
livingsober.org.nz
thelevel.org.nz
tuturu.org.nz
rewired.org.nz
What is personal information?
Under the New Zealand Privacy Act 2020, personal information refers to any data that can be used to identify a specific living individual. This includes, but is not limited to, details such as someone’s name, address, contact information, health data, or any other information that directly relates to or describes a living person.
Our general approach to privacy:
Treating everyone’s personal information as precious.
Ensuring staff adopt and follow sound privacy practices.
Ensuring there are clear reasons for collecting personal information.
Collecting and handling personal information in a secure and transparent way.
Ensuring the accuracy of the personal information we hold.
Only using personal information for work-related purposes.
Only sharing information with trusted third parties with the holder’s permission.
Putting steps in place to try to avoid data breaches.
Responding to privacy concerns promptly.
Deleting personal information as soon as we no longer need it.
Staying updated on privacy law developments and conducting regular privacy audits.
Ways we collect personal information
We collect personal information through a variety of means to carry out our work. Below are the main ways we do this:
Donors: When people make donations, they provide basic information including their contact details and payment information.
Email lists: When people subscribe to receive our email newsletters or updates, we collect their name and email address.
Inquiries or advice requests: When people contact us for information, advice, or support.
Resource orders: When people order resources from our website, we collect basic contact information.
Website interactions: Data collected through interactions with our websites, such as filling out forms or using our services.
Third-party services: We use some third party services and tools to collect personal information - for example our donations platform Raisely and our resource ordering system Shopify.
Information collected is used for specific purposes, including but not limited to:
Providing services, advice and resources.
Seeking and managing donations.
Engaging with volunteers and community events.
Responding to communications and feedback.
Processing employment applications.
Billing and collecting payments.
Conducting research and statistical analysis (anonymised where possible).
Complying with health and safety policies.
Drug checking
NZ Drug Foundation is a licenced drug checking service provider. This is a free, legal and completely confidential service.
By law, no personally identifiable information is collected as part of this service, and we take steps to ensure anonymity including handling samples under randomised codes and using code names to communicate with clients during clinics. To find out more, visit our page about drug checking on The Level.
Storage and security of personal information
Personal information we hold is securely stored and destroyed when no longer needed.
Instances where we share personal information:
In general, personal information collected by or disclosed to us via email, social media or phone, will only be shared with other Drug Foundation staff members to help us do our jobs.
If we wish to share any specific personal information with other third parties, we will always ask your permission before doing so.
In order to provide some the services we do, such as our website, in some instances, we share generic user information with third parties. By using our website and services you consent for your data to be shared with third parties that include, but are not limited to, CRM tool providers; communication tools such as mail service providers; donation and payment systems operators; and our employees, contractors and related entities.
Other information, such as your IP address, is provided to error reporting tool providers, IT service providers, data storage, webhosting and server providers and third parties to collect and process data, such as Google Analytics. This may include parties that store data overseas.
Requests for correction or deletion of personal information
You can request correction of personal information we hold about you if it is inaccurate, such as incorrect contact information. You may also request for us to delete your information. We will respect your request unless there is a compelling reason to refuse the request.
Cookies
A 'cookie' is a small text file that can be placed on your computer, mobile or other device when browsing a website.
We use cookies for various purposes, including website efficiency, campaign effectiveness measurement, user preference learning, referral tracking, web traffic and behaviour analysis, and session management.
You can clear and block cookies through your browser settings but note that this may affect website functionality. Visit aboutcookies.org or youronlinechoices.eu for independent information on managing cookies and browser settings.
We do not recognise Do Not Track signals
Some web browsers offer Do Not Track settings which can provide a signal about a preference regarding tracking technologies. Our websites do not recognise these. If you would like to block some or all of the cookies on our websites, adjust the cookie settings in your internet browser.
Changes to this policy
This policy may be updated without notice.
For inquiries about personal information or our privacy policy, contact us via our contact form.
Last Updated: 26 August 2024